Returns & Exchanges
At Toad&Co, we want you to love your sustainable gear, which is why we offer a 90-day return policy for items in their original, unwashed condition. Whether the fit wasn't right or you've changed your mind, we make the process simple and eco-friendly.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like a refund to your original payment method, an easy exchange for a different size, or store credit for future adventures.
Print and Pack
Download your prepaid shipping label and securely pack your items, preferably in the original reusable mailer to reduce waste.
Drop and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your return has been processed at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing