Frequently Asked Questions
Everything you need to know about our sustainable styles and services.
What is the Toad&Co return policy?
We offer a 90-day return window for all unwashed and unworn items. If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Are your clothes sustainably made?
Yes, we prioritize the planet by using sustainable materials like organic cotton, hemp, and recycled fibers, and we partner with eco-conscious manufacturing facilities.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to reach more global destinations in the near future.
How should I care for my Toad&Co garments?
To extend the life of your clothes, we recommend machine washing cold and hanging to dry. Specific care instructions can be found on the tag of each individual garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installments via Afterpay.